|
|
| |
|
|
Management Charter
|
| Pilot Resource Center > About Thomson Virtual > 1.3 Management Charter |
| |
| The management charter sets out how the Thomson Virtual management team will operate in their roles. |
| |
Thomson Virtual Management Charter
|
Develop an immersing environment
|
| We will aim to create an immerse virtual airline environment for our pilots. We will continue to develop the airline and all of its features as best we can. |
|
Respond to all communications
|
| We will aim to respond to all communications from our members within 48 hours. |
|
Manage Professionally
|
| We will will be professional at all times when operating for Thomson Virtual. We will always respond courteously and professionally at all times to our members. |
|
IT Systems and Web site
|
| We will aim to keep the availability of our IT systems and web site at 100%. We will advise our members when a reduction in services can be expected. |
|
Flying Events
|
| We will aim to organise at least one online flying event per month. |
|
Pilot Training
|
| We will aim to train and develop all of our pilots as required to maintain high standard within our operations. We will also respond to operational flying issues promptly helping our pilots to improve their flying . |
|
Quality Management
|
| We will aim to ensure all of our output is quality controlled for consistency, is accurate and contains up to date and relevant information. We will actively remove outdated information and procedures from from our publications using a dedicated Quality Manager. |
|
|
|
| |
